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Last updated: October 31, 2023

We take your privacy seriously. Dialogview remains committed to respecting your privacy while you use our website. The policy below is applicable to our site visitor information collection practices.

Definitions of Terms

Any information relating to a natural person is termed “Personally Identifiable Information” (or “PII”). Either indirectly or directly, this information, used in combination with other information available or likely available to a corporate body, is capable and can possibly identify such a person.

Information We Collect

Unless you choose to fill out and submit your information on our website through our specifically provided forms, interactive live chat features, or other means, Dialogview does not collect Personally Identifiable Information about you. In order to provide our visitors with a better experience and usability, we do automatically collect certain information. When you visit our website, we collect the operating system you use, your IP address, and the browser you are using in order to provide a better, more personal experience.

Dialogview shall only process the information we receive in order to pursue legitimate business interests to establish communications with possible clients/customers and other persons with general, business-related inquiries.

Normal Information Usage About You

To improve our website, we use certain information to analyze our site usage.

Any Personally Identifiable Information you provide, we use to respond to your inquiry or process an application form you completed on our website. We may also use it to respond to legal process or as required by law in response to a subpoena, law enforcement agency, court order to take action against any potential threat to the physical safety of a person or any illegal activity.

Our Information Sharing Policy

We will not sell your information to anyone.

We may share your Personally Identifiable Information within Dialogview, authorized third-party agents in any part of the world, or our business partners for purposes of data enrichment, storage, processing, or to provide services to a transaction that was requested, after ensuring that such entities are they, themselves bound contractually by data privacy obligations. You have the right to know the type of business we disclose your information to on a per request bases.

If and when we transfer Personally Identifiable Information outside of the EU, it is either to countries determined by the European Commission to have an adequate level of protection or have been determined to have in place the appropriate safeguards.

Your Privacy Rights

Visitors to our site may have certain rights pertaining to their Personally Identifiable Information that are provided under applicable law. These rights are:

● The right to request access to your Personally Identifiable Information and related processing activities.

● The right to request that any inaccurate or incomplete Personally Identifiable Information be rectified.

● The right to request that your Personally Identifiable Information be erased under certain circumstances.

● The right to request that your Personally Identifiable Information processing be restricted under certain circumstances.

● The right to object to having your Personally Identifiable Information be processed under certain circumstances.

● The right to receive from us, a controller, your provided Personally identifiable Information in a machine-readable, commonly used format under certain circumstances.

● The right to report a complaint to a supervisory authority.

● The right to contact us at any time to withdraw your provided consent.

Should you wish to exercise your rights in respect to the articles listed above regarding your Personally Identifiable Information, please use the contact section provided below. As required by law, we will respond to you within the appropriate time.

Call-to-Action / Message Flow:

Customers have the opportunity to opt-in for SMS communications through a variety of methods:

Website Opt-In:

  • While interacting with our online contact form at  www.dialogview.com/contact, customers can provide their mobile number and check the box to indicate consent for receiving follow-up communications via SMS regarding their inquiry.
  • Post submission of the form, an acknowledgment receipt is sent to the provided mobile number via SMS.

SMS Opt-In:

  • Customers can initiate the opt-in process by sending a text to our designated number listed on www.dialogview.com. A welcome message will be sent in return, indicating that they will now receive updates via SMS.

Contractual Opt-In:

  • Opt-In through a contract is a unique process where the customers can choose SMS as a mode of communication while entering a contractual agreement with us.
  • Upon providing their mobile number, we conduct a verification process to ensure the correctness of the number provided. This is done by sending a verification message to the number provided.
  • Once the number is verified correct, a welcome message is sent via SMS, which reads: “Welcome to Dialogview Inc. services. Msg&data rates may apply. Msg freq varies. Text HELP for help, STOP to cancel.” This message also provides the brand name and a phone number for customers to call and request further services or assistance.

Double Opt-In Verification (Applicable for Website and SMS Opt-In):

  • To ensure the correctness and ownership of the mobile number provided via website or SMS, a double opt-in process is implemented.
  • A confirmation message is sent via SMS post the initial opt-in, prompting the customer to reply with ‘YES’ to confirm their intent to receive SMS communications from us.
  • The verification is completed once the customer replies ‘YES’ to the confirmation SMS.

Opt-Out Rights:

  • Customers can opt-out of SMS communications at any time by following the instructions provided in our SMS messages or by clicking the “unsubscribe” link at the bottom of email newsletters or alerts received from us.

All opt-ins, verifications, and communications are duly documented with timestamps and confirmation messages to ensure compliance with regulatory requirements and to provide a transparent record of consent. Our Customer Service team will follow up on inquiries via SMS, providing the necessary assistance as requested by the customer.

Authenticity Responsibility

Dialogivew, Inc will not be responsible for the authenticity of the information you provide and it is your duty to ensure the information you provide is authentic.

Cookies and other technologies

We use cookies on our website. A cookie allows a website to remember who you are by placing a text-only string of information on your computer’s hard disk that is transferred to your browser. Cookies do not typically contain any information that personally identifies someone, but personal data that we store about you may be linked to the information obtained from cookies.

You can adjust your browser settings to delete some of our cookies or cookies set by third parties. You may also adjust your browser settings to prevent websites from setting cookies or third-party cookies altogether. If you prevent us from setting specific cookies, you may find that some functions are not available or that certain parts of the website will not load. Find out how to adjust the settings for different browsers:



Internet Explorer


Data Storage and Retention Policy

Your Personally Identifiable Information is stored in our databases on servers of cloud-based data management services with which Dialogview engages.

Dialogview Inc. will keep your PII to pursue business purposes and it will be kept in line with our data retention policies.

Any PII that is received from prospective clients / customers will be retained for the entire duration of the prospective clients’ / customers’ business relationship with Dialogview Inc.

Protection of Minor’s Information

The Dialogview website is not aimed or directed to children under sixteen (16) years of age. Dialogview Inc. does not knowingly solicit Personally Identifiable Information or market its services to anyone under the age of sixteen (16). If you have reason to believe that we have received information from a minor, please contact us as soon as possible and we will make all reasonable efforts to remove that information from our database.

Links to Outside / Third Party Websites

The Dialogview website may have links to other websites, including social media platforms and third-party sites, whose data collection and information gathering practices are different from ours. Dialogview does not control those privacy practices or sites, and you should read the privacy notices associated with any outside website. Dialogview Inc. does not make any representations, nor do we endorse third-party websites.

Our Continued Commitment to Your Security

To safeguard the information we collect, Dialogview Inc. uses appropriate technical, administrative, and physical procedures. To ensure that all matters relating to Personally Identifiable Information are processed lawfully and fairly, Dialogview takes reasonable steps in its PII dealings. As long as there is a business requirement, or if required under other applicable laws, Dialogview may retain your PII.

Addressing of Grievances

Any complaint or grievance relating to the processing of information, should be sent in writing to Dialogview. Please see below for contact information.

Filing a Grievance:

Dialogview Inc.

Email: support@dialogview.millenniumci.net

Address: 100 Overlook Center, 2nd Fl, 

Princeton NJ 08540, United States

Policy Changes

From time to time, this policy may change. Please check back periodically for any updates or changes to this page.